Uptime IT Solutions delivers managed IT support, computer repairs, and business IT services to homes and businesses across Townsville. Whether you need a one-off fix or an ongoing IT partner, our local technicians have you covered.
Whether your computer won't start, runs painfully slow, or has a cracked screen — we fix it. Our technicians diagnose and repair all brands and models of Windows PCs and laptops, including hardware replacement, software troubleshooting, and performance restoration.
We carry common parts and can source specialised components quickly. Most repairs are completed onsite or within 24-48 hours for more complex jobs.
Get a Free Quote →Comprehensive testing to identify failing components before they cause data loss.
Breathe new life into older machines with solid-state drives and memory upgrades.
Cracked or flickering laptop screens replaced with quality panels.
Blue screens, boot failures, driver issues, and Windows updates gone wrong — we sort it all.
Screen, battery, keyboard, and logic board repairs for all MacBook models.
Desktop Mac diagnostics, upgrades, and repairs — including storage and display issues.
OS upgrades, Time Machine setup, iCloud configuration, and software troubleshooting.
Seamless setup of Macs in Windows/Microsoft 365 business environments.
We provide expert service for all Apple Mac hardware and software. Whether it's a MacBook Pro with a failing display, an iMac that won't boot, or a macOS upgrade that's gone sideways — we've got the experience to fix it.
We also specialise in integrating Macs into business environments running Microsoft 365 and Windows Server, so your team can use whatever hardware works best for them.
Get a Free Quote →Lost files can be devastating — for both homes and businesses. We recover data from failed hard drives, corrupted SSDs, damaged USB drives, and even water-damaged devices. Our success rate is high, and we'll give you an honest assessment before you commit.
More importantly, we set up backup systems so disaster doesn't strike twice. Cloud backup, local NAS storage, or a combination of both — we design a solution that fits your needs and budget.
Get a Free Quote →Data retrieval from failed HDDs, SSDs, and external drives.
Automated cloud backup solutions to protect your business data 24/7.
Network-attached storage setup for fast, local backups with redundancy.
Disaster recovery planning tailored to your business needs.
Fast detection and removal of viruses, ransomware, spyware, and other malware. We clean your system and harden it against future attacks.
Complete removal of all types of viruses and malware, including stubborn infections that survive standard antivirus scans.
Ransomware response, data recovery where possible, and hardening against future crypto-locking attacks.
Email filtering, phishing protection, and staff awareness training to stop threats before they land.
We're experienced Microsoft 365 administrators who handle everything from initial tenant setup to ongoing management. Email migration, SharePoint deployment, Teams configuration, security policies, conditional access, and user management — we do it all.
Whether you're moving from on-premises Exchange, Google Workspace, or just need someone to manage your existing M365 environment properly, we've got the expertise to make it happen.
Get a Free Quote →Seamless migration to Microsoft 365 with zero downtime for your team.
Document management, file sharing, and collaboration setup.
Conditional access, MFA, security policies, and Entra ID administration.
Licence management, onboarding, offboarding, and ongoing administration.
Wired and wireless network design for offices, warehouses, and multi-site businesses.
Enterprise-grade firewall deployment and VPN configuration for secure remote access.
Survey, design, and deploy reliable Wi-Fi coverage across your premises.
Endpoint protection, patch management, and security audits to protect your business.
A reliable network is the backbone of any modern business. We design, deploy, and manage business networks of all sizes — from a simple office setup to multi-site environments with firewalls, VPNs, and managed switches.
Security is built into everything we do. We deploy endpoint protection, configure firewalls, harden systems, and implement policies that keep your data safe without making life difficult for your staff.
Get a Free Quote →Slow computers cost your business time and money. We tune machines for peak performance — software cleanup, startup optimisation, driver updates, and hardware upgrades like SSDs and RAM. Often we can make an old machine feel new again in a single visit.
New computer, printer, or office fit-out? We handle the complete setup — hardware installation, software configuration, data migration from your old machine, email setup, and basic training so your team hits the ground running.
Need an IT department without the cost of hiring one? We offer ongoing managed IT support for small and medium businesses. Regular maintenance, monitoring, helpdesk support, and strategic planning — all for a predictable monthly cost.
Whether it's a full surround sound home theatre system or a simple smart TV setup, we handle it all. Smart TV configuration, streaming device setup, soundbar installation, and cable management — we make sure everything works together and looks clean. We also set up multi-room audio and help you get the most out of your entertainment system.