Complete Microsoft 365 setup, migration, and ongoing support for Townsville businesses. We handle everything — from licensing and email migration to Teams, SharePoint, and user training.
Most businesses activate Microsoft 365 and immediately start using it wrong. Emails stored locally instead of in the cloud, OneDrive not configured for automatic backup, Teams used for chat but not file collaboration, SharePoint untouched. You're paying for enterprise tools but getting a glorified webmail subscription.
We set up Microsoft 365 the right way from day one — or fix a messy existing setup. That means proper email configuration with MFA, OneDrive auto-backup on every device, SharePoint for shared document management, and Teams set up so your team actually uses it for meetings and collaboration.
Migrating from Gmail, an old Exchange server, or hosting-provider webmail? We move every email, calendar, and contact with zero data loss. Your team picks up exactly where they left off — just with far better tools.
Book a Free 365 Assessment →Zero-downtime migration from Gmail, cPanel, GoDaddy, Exchange, or any provider. All emails, calendars, and contacts moved with zero data loss.
Teams channels structured for your workflows. SharePoint document libraries replacing network drives. Staff trained and confident from day one.
Multi-factor authentication, conditional access policies, Microsoft Defender, and data loss prevention — enterprise-level security for your SMB.
User provisioning and offboarding, licence management, storage monitoring, security alerts, and helpdesk support for your team's 365 questions.
These are the most common Microsoft 365 problems we encounter with Townsville businesses.
Moving from Gmail, cPanel, or old Exchange to Microsoft 365 Outlook — zero downtime, all history preserved.
Staff have local files that aren't protected. OneDrive configured to automatically back up Desktop, Documents, and Pictures from every device.
Team stuck using Teams just for chat when it should be handling meetings, file collaboration, and task management. We restructure and train.
Business email accounts with no MFA are one phishing email away from a breach. We roll out MFA across your whole organisation properly.
info@, accounts@, support@ — shared mailboxes and group inboxes configured so the right people see the right emails.
Many businesses are paying for Business Premium licences when Business Basic would do, or vice versa. We audit and right-size your licensing.
365 onboarding training for your team — practical, non-technical, covering what they'll actually use day to day.
Offboarding done properly — accounts disabled, emails forwarded or archived, OneDrive data preserved, licences reallocated.
Company devices enrolled in Intune for remote management, policy enforcement, and the ability to wipe lost or stolen devices.
A structured migration with no surprises and no downtime. Here's how it works:
We audit your current email platform, understand your business structure, and plan the migration — including licence selection, user accounts, security policies, and training requirements. You'll know exactly what's happening before we start.
Microsoft 365 tenant created with correct settings — MFA enforced, Defender enabled, conditional access policies applied, and domain verification completed. All security baselines applied before users go live.
All emails, contacts, and calendar data migrated — typically overnight for minimal disruption. DNS records switched. Staff log in the next morning and everything is exactly where they left it.
Teams configured with your channels, SharePoint set up for shared files, OneDrive backup enabled on all devices. Practical staff training so your team is confident and productive from day one.
We've migrated dozens of Townsville businesses to Microsoft 365 — and we know every pitfall to avoid.
Certified to administer Microsoft 365 environments — not just someone who's set up their own account and calls themselves an expert.
We verify every email, calendar, and contact migrated successfully before switching DNS. Your data is never at risk.
Migrations happen overnight or over a weekend. Your team comes in Monday morning and everything works — no lost productivity.
Not a PowerPoint — we train your team on exactly what they need for their daily work. Practical, hands-on, and tailored to your business.
Ongoing admin support from your local IT team. Questions answered fast, issues resolved by people who know your setup.
We make sure you're on the right licence tier for your needs — not paying for premium features you'll never use.
Onsite and remote Microsoft 365 setup and support for businesses across all Townsville suburbs.
Book a free Microsoft 365 assessment. We'll review your current setup, identify gaps, and give you a clear plan for getting your team set up properly — no obligation.
Mon–Fri: 8:00am – 5:00pm · Serving all Townsville businesses