How much does computer repair cost in Townsville?

Our standard rate for repairs and optimisation starts at $125 per hour, with specialist services like network setup at $145 per hour. We provide free quotes before starting any work.

Do you charge a call-out fee?

We keep our call-out fees minimal and transparent. The fee covers travel to your location across the Townsville region and is quoted upfront.

IT Support Pricing Guide Townsville | How Much Does Computer Repair Cost?

Pricing

Common Service Price Ranges

These are typical price ranges for common jobs. Every situation is different, which is why we always provide a free quote first. No hidden fees, no surprises.

System Tune-Up & Optimisation

Software cleanup, startup optimisation, driver updates, and performance tuning. Often makes an old machine feel new again.

$125/hr

Per hour, onsite or remote

Virus & Malware Removal

Full scan, removal of all infections, and security hardening to prevent reinfection. Includes checking for data damage.

$135/hr

Per hour + free initial assessment

Data Recovery

Recovery from failed hard drives, corrupted SSDs, and damaged USB drives. Success rate depends on the type of failure.

$135/hr

Per hour + free initial assessment

New System Setup

Complete setup of a new computer — software installation, data transfer from old machine, email configuration, and basic training.

$135/hr

Per hour, per device

Hardware Repair / Upgrade

SSD upgrades, RAM installation, screen replacement, power supply swap, and other component-level repairs.

$135/hr

Per hour + parts at cost

Network & Wi-Fi Setup

Home or small business Wi-Fi optimisation, router configuration, mesh network installation, and network security.

$145/hr

Per hour, onsite

Microsoft 365 Setup

Tenant setup, email migration, user configuration, security policies, and staff training for your business.

$125/hr

Per hour, setup >Based on users & scope

amp; administration

Ongoing IT Support

Managed IT services for your business — regular maintenance, monitoring, helpdesk, and strategic planning.

From $145/month

Depending on number of devices

Emergency Onsite — Same Day

System down? Ransomware hit? Business can't operate? We'll drop everything and get to you the same day. Available across the Townsville region.

$165/hr

Per hour, priority same-day service

FAQ

Pricing Questions

We keep our call-out fees minimal and transparent. The fee covers travel to your location and is always quoted upfront before we visit. For many jobs, the call-out fee is included in the service price.

Always. We never start work without giving you a clear quote first. If the job turns out to be more complex than expected, we'll let you know before proceeding. No surprises, no hidden charges.

If we can't resolve the issue, we'll let you know honestly and you won't be charged for the repair — just the diagnostic fee if applicable. We'd rather be upfront than charge you for work that didn't help.

For larger business projects we can discuss payment arrangements. For standard repairs, payment is due on completion. We accept cash, card, and bank transfer.

Yes, remote support sessions are generally less expensive since there's no travel involved. Many software issues, email problems, and system configurations can be resolved remotely. Call us and we'll let you know if your issue can be fixed remotely.

How Much Does IT Support Cost?

Common Service Price Ranges

System Tune-Up & Optimisation

Virus & Malware Removal

Data Recovery

New System Setup

Hardware Repair / Upgrade

Network & Wi-Fi Setup

Microsoft 365 Setup

Ongoing IT Support

Emergency Onsite — Same Day

Pricing Questions

Want an Exact Quote? It's Free.